GATLINBURG (press release)—Hilton Worldwide has honored George Jenkins, Bell Captain for The Park Vista, with the company’s Spirit of CARE Award. This award designates Jenkins as a top performer within DoubleTree by Hilton Hotels.
Nominated by their peers because of exemplary loyalty, attitude and service, the chosen team members continually exceed expectations of both customers and fellow team members. Less than one percent of all DoubleTree by Hilton team members nationwide receive this honor each year.
Jenkins was nominated for the award by his peers after proving to be an exceptional role model. “George continues to make outstanding contributions to guests and team members, showing great enthusiasm in all areas of his work at the hotel,” said General Manager Jackelyn Schafer.
Employed since May 29, 2004, Jenkins has worked in many different departments and worked many double shifts in order to insure the hotel is running smoothly and guests are taken care of properly. He never fails to greet guests with a smile and a warm welcome and always replies to a guest’s thanks with a sincere, “It was my pleasure!”
Guests regularly ask for him by name and remember him fondly from previous visits to the hotel. On one special occasion, a guest terrified to drive up the steep, curvy driveway to the hotel was coached every foot of the way by Jenkins who walked beside her car and talked her up the hill. That guest will never forget Jenkins or his hotel.
DoubleTree by Hilton Hotels, which has 50,000 employees and 400 hotels worldwide, recognizes less than 100 employees a year with this honor. As a recipient of the award, Jenkins will receive a cash prize of $500 and other special recognition throughout his career with Hilton Worldwide.